For Microsoft Outlook 2010

Manually create a new account in Microsoft Outlook 2010.

In Microsoft Outlook 2010, you can manage multiple email accounts and calendars.

Step 1

Open Microsoft Outlook 2010.

Step 2

Click on File and select the Add account button under the Information menu item.

Step 3

Select that you want to create a new account and check the box to manually configure server settings or additional server types.

Step 4

Click on Internet email and then on Next.

Step 5

Enter the user, server and logon information.

Select the account type: POP3 or IMAP (Recommended). Why is this choice particularly important? If you want to read and receive emails on more than one device, set up the IMAP account type. If you only manage your emails on one device, POP3 may work for you. However, POP3 by default downloads messages to your device and deletes them from the server, which can make email recovery difficult (if possible at all) if messages are accidentally deleted or something happens to that device.

To send emails from this new account, click More settings.

USER INFORMATION
You can choose your name.
Email AddressThe full email address you want to set up in Outlook 2010
SERVER INFORMATION
Account typeIMAP
Incoming mail serverimap.ionos.co.uk
Outgoing mail serversmtp.ionos.co.uk
CREDENTIALS
UsernameYour email address
PasswordThe password in your welcome email
Logon using Secure Password Authentication (SPA) required. Since this feature is not supported by our mail servers, please do not check this box.

Please note: If you want to retrieve your emails via POP, select POP as account type and enter pop.ionos.co.uk as incoming mail server.

Step 6

Under Outgoing mail server, select Outgoing mail server (SMTP) requires authentication. Select the menu item Use the same settings as for incoming mail servers.

Step 7

SSL settings for IMAP:

Switch to the Advanced tab. Select the data for the incoming and outgoing mail servers.

SERVER CONNECTION NUMBER
Incoming Mail Server (IMAP)993SSL
Outgoing Mail Server (SMTP)587Automatic

SSL for POP settings:

Switch to the Advanced tab. Enter the data as follows:

SERVER CONNECTION NUMBER
Incoming mail server (POP3)995Server requires an encrypted connection (SSL)
Outgoing Mail Server (SMTP)587Automatic

Complete the process with OK.

Please note: Port 587 and the Automatic setting do not work? Instead, enter port 465 for outgoing mail server (SMTP) and select the connection type SSL.

Step 8

Complete the process with Next > Finish.

Your email account is now ready.